FAQS
This sections contains a list of Frequently Asked Questions.
- What materials are used in your products?
Kelowna provides beautiful jewellery for a range of budgets. Depending on your budget our pieces will be made from sterling silver, gold-plated sterling silver, stainless steel, gold-plated stainless steel, or solid gold.
2. Is the jewellery durable?
Yes! We purchase only high quality materials to ensure all items are durable, waterproof, hypoallergenic and tarnish free.
3. Can I exchange a gift?
Of course. We offer exchange within 14 days, we'd rather you have an item you love.
4. Do you offer free shipping?
Yes, free shipping within the EU!
5. Do you make bespoke items?
Not yet, but hopefully soon!